Privacy Policy

This Privacy Policy explains how neuroprorixum AS collects, uses, and protects your personal data when you use our website and analytics services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Last updated: 1st January 2026

Data Controller Information

neuroprorixum AS is the data controller responsible for your personal data. Our contact details are:

• Company: neuroprorixum AS
• Address: Bredgade 8, 5077 Odense, Southern Denmark
• Registration Number: CVR61342597
• Email: privacy@neuroprorixum.world
• Phone: +45 35516990

Data Collection

We collect and process various types of personal data to provide our analytics services and maintain our website. The data we collect includes information you provide directly to us and information automatically collected through your use of our services.

Information You Provide

When you contact us, request a demo, or subscribe to our newsletter, we may collect:

• Name and contact information (email address, phone number)
• Company or gym name and details
• Job title and professional information
• Communication preferences
• Any information you include in messages or forms

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral sources and website navigation patterns

How We Use Your Information

We use the personal data we collect for legitimate business purposes. How we use your data depends on how you interact with our services and the preferences you express.

Primary Uses

We process your personal data to:

• Respond to your enquiries and provide customer support
• Deliver our analytics services and maintain client relationships
• Send newsletters and marketing communications (with your consent)
• Improve our website functionality and user experience
• Comply with legal obligations and protect our business interests
• Analyse website usage and optimise our services

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide services you have requested
• Legitimate interests: For business operations, security, and website improvement
• Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party processors who assist in our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Our standard retention periods are:

• Contact enquiries: 3 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)
• Client data: Duration of contract plus 7 years for legal compliance

We regularly review our data retention practices and securely delete information when it is no longer needed.

Your Rights

Under GDPR, you have several rights regarding your personal data. You can exercise these rights by contacting us at privacy@neuroprorixum.world.

Your Data Protection Rights Include:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Ask us to limit how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Remove consent for marketing or optional processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data centres and backup procedures

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

• Privacy Officer: privacy@neuroprorixum.world
• General enquiries: contact@neuroprorixum.world
• Phone: +45 35516990
• Post: neuroprorixum AS, Bredgade 8, 5077 Odense, Denmark

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.